Privacy Statement
1.0 Introduction
At Futuris Corporation Limited ( "Futuris", "The
Company", "us" ,"we" ,"our"
) we are committed to safeguarding your privacy by ensuring
your information is protected in a way that observes our own
corporate values, as well as complying with the requirements
of the National Privacy Principles of the Privacy Act (Cth)
(1988), as amended (the "Act").
This Statement sets out our minimum procedures for safeguarding your privacy. Changes to this Statement will be posted to this website, so we encourage you to check this site from time to time.
2.0 Scope of Statement
This Statement applies to Futuris Corporation Limited and
its subsidiary companies. We also refer you to Elders' Privacy
Statement which can be found at the following link http://www.elders.com.au.
Most organisations in Australia must comply with the 10 National Privacy Principles of the Act. The objective of the Privacy Act is to set a standard for protecting the privacy of all individuals. The National Privacy Principles and the requirements of them are explained in the detailed section of this statement, below.
3.0 Definitions
3.1 Personal Information
Your personal information includes details such as name, address,
date of birth, contact details (such as phone and fax numbers,
e-mail addresses).
3.2 Sensitive Information
Sensitive information is a subset of personal information
and by its "sensitive" nature may have the potential
to be used to discriminate against someone. Therefore the
recording of it has stricter requirements than other types
of personal information.
Examples of sensitive information include but are not limited to personal information or opinions on your health, criminal records, sexual preferences, religion etc. Sensitive information can only be recorded if it is relevant to do so and with your consent.
4.0 Futuris' Privacy
Principles
4.1.1 Collection of Personal Information
( National Privacy Principle 1)
Where you have requested a product or service, Futuris collects
your personal information where it is necessary primarily
to identify you or your business entity and to assess and
establish the product or service you have requested.
4.1.2 Your Rights and the Disclosure
of Personal Information
You need not give personal information about yourself that
may be requested by us to supply Futuris products and services.
However, without that information, Futuris may not be able
to provide you with the products or services you requested.
4.1.3 Use of Information
( National Privacy Principle 2 )
Futuris collects your personal information and uses the information
to provide products and services requested by you. Futuris
may use your personal information for related purposes, such
as a credit agency reference, in accordance with the National
Privacy Principles. Your personal information may also be
used to complete internal business functions such as auditing,
management reporting, research, product development and planning.
4.1.4 Disclosure of Information
( National Privacy Principle 2 )
Futuris may disclose your personal information to:
1) other Group members who wish to advise
you of their products and/or services that might be of interest
to you;
2) organisations involved in maintaining, reviewing and developing
our business systems;
3) organisations involved in a transfer of all or part of
the assets or business of a Group member;
4) organisations that carry out functions on Futuris' behalf.
This may include, but not be limited to third party suppliers
(such as our share registry provider), mailing houses, printers,
call centres and other services providers we may use in the
provision of secondary services. This may include, without
limitation, external auditors, computer and information technology
service providers for computer, internet, network distribution
and related functions.
Although Futuris undertakes its best endeavors to ensure your personal information is safeguarded in a manner consistent with its privacy policy and only used to carry out functions on its behalf we cannot accept liability for any misuse of your personal information by those organisations or individuals.
Futuris may also use and disclose your personal information to complete business functions within Futuris such as internal auditing, performance reporting, research, product development and planning.
4.1.5 Data Quality
( National Privacy Principle 3 )
We aim to ensure that the personal information we collect,
use or disclose is, at all times, accurate, complete and up
to date. You should advise us immediately when you become
aware that any information we hold about you is incorrect
or out of date. Futuris undertakes to amend its records as
soon as practical after it is advised subject to the validity
of the request being confirmed.
4.1.6 Data Security
(National Privacy Principle 4 )
Futuris will take all reasonable steps to protect the personal
information it holds from misuse and loss and from unauthorised
access modification and disclosure. Your information may be
stored in paper or electronic format. Security measures implemented
with respect to Futuris' IT systems will take account of internal
and external recommendations, general industry practice and
technological development in the provision of IT security
services.
Futuris' IT security measures include state of the art firewall technology and encryption of internet and phone services. Depending on the Group member with which you deal, user identifiers, passwords and other access codes may also be used to control access to your personal information.
You may be able to access other non-Futuris group websites via this website. These websites are not subject to our privacy standards, policies and procedures and your will therefore need to review these websites directly to determine their privacy standards, policies and procedures.
When using our internet services we may use "cookies" to ascertain product preferences and tailor future visits to the site to suit them. Most web browsers can be configured to not accept cookies, however the site functionality may be restricted as a result. Other than statistical information we do not collect information about you through our website other than where you provide it.
4.1.7 Openness to Futuris' Practices
( National Privacy Principle 5)
Futuris has developed a policy that outlines information handling
practices. Information in this Statement gives you some insight
into how we manage your personal information and your rights.
4.1.8 Access
( National Privacy Principle 6 )
You are entitled to access personal information we may hold
about you. The type of information that you may request is
your personal information as well as any comments, opinions
and file notes that Futuris holds about you. Futuris will
process your request within a reasonable time, generally 14
days for a straight forward request. However additional time
may be needed depending on the nature of the request. There
is no fee for lodging a request for personal information.
However, Futuris reserves the right to recover reasonable
costs associated with processing the request. You will be
advised the cost, if any, before we proceed. Futuris is not
required to provide you with access to your information in
some cases ie where the law allows Futuris to deny access.
If Futuris denies you access to your information you will
be advised the reason why.
A request to access your personal information must be directed to the Futuris Privacy Officer:
Officer: Michael Sadlon
Telephone: 1 300 555 927
Post: GPO Box 551, Adelaide SA 5001
Email: information@futuris.com.au
Facsimile: 08 8410 1597
4.1.9 Correction
You may ask Futuris at any time to correct personal information
it holds about you. The Company undertakes to correct the
information within a reasonable time provided it is satisfied
as to the validity of the request being confirmed. If the
validity of your request cannot be confirmed by Futuris you
will be advised that Futuris has not acted on it and the reason
why. If Futuris disagrees with your request to correct information
it holds, you have the right to request a statement be held
with that information noting your disagreement.
4.1.11 Identifiers
( National Privacy Principle 7 )
In certain circumstances we are obliged to collect government
identifiers which are unique numbers that a Commonwealth Government
agency has assigned to you such as tax file numbers and Medicare
numbers. We do not use or disclose this information other
than when required or authorised by law.
4.1.12 Anonymity
( National Privacy Principle 8 )
In complying with the National Privacy Principles, Futuris
will allow its customers to interact anonymously wherever
it is lawful and practical to do so.
4.1.13 Trans Border (overseas) Data Flows
( National Privacy Principle 9 )
Should you request a transaction or service where your personal
information may be transferred to another country, your information
may be transferred to a country that does not have the same
privacy laws as Australia. This may occur in instances where
you request an international telegraphic transfer where your
name and account details may be divulged.
4.2.14 Sensitive Information
( National Privacy Principle 10 )
If it is necessary to record sensitive information (such as
health related information), we must obtain your specific
consent to collect that information. Sensitive information
is generally not required for most Futuris products and services.
You are entitled to access any information that we record.
5.0 Information
required for Statutory Compliance Purposes
In addition to questions that Futuris may ask to ensure general
statutory compliance there may be special circumstances where
The Company is required to seek additional information about
you.
6.0 Further Information
or Questions
The Company has a Privacy Officer appointed to manage, investigate,
coordinate and respond to your inquiries, disputes lodged,
information access and correction requests in accordance with
Futuris' procedures and the National Privacy Principles. All
inquiries will be managed consistent with the National Privacy
Principles and Futuris' general procedures. The Privacy Officer
will also provide you with contact details for the Privacy
Commissioner if required where The Company is unable to resolve
a dispute to your satisfaction. The Company's Privacy Officer
can be contacted between 8am and 5pm Monday to Friday (excluding
national public holidays) by:
Officer: Michael Sadlon
Telephone: 1 300 555 927
Post: GPO Box 551, Adelaide SA 5001
Email: information@futuris.com.au
Facsimile: 08 8410 1597
| Last Updated: 7/02/2006 4:08:25 PM |